Refund policy
If the deck isn't for you, we'll give your money back.
Last updated August 12, 2026
30-day money-back guarantee
Full deck access is a one-time purchase. If you’re not happy with it for any reason, email us within 30 days of your purchase and we’ll refund you in full.
How to request a refund
- Email support@sinnr.com from the address you used at checkout.
- Include your order number and the word "refund" in the subject line so we spot it quickly.
- You don't need to explain why, though feedback helps us make the deck better.
What happens next
- We confirm your order and approve the refund, usually within 1–2 business days.
- The refund is issued to your original payment method.
- Banks typically post the funds within 5–10 business days.
- Full deck access ends once the refund is processed; the free preview cards remain available.
Exceptions
Requests made more than 30 days after purchase are handled case-by-case. We may decline refunds where there is evidence of abuse, such as repeated purchase-and-refund cycles or redistribution of the questions.
Questions
Anything unclear? Reach us at support@sinnr.com.
